Reception
What is the check-in schedule?
Check-in begins at 14h. For early check-in, guests should contact the hotel to consult availability. Additional costs might be added.
What is the check-out schedule?
The check-out is made until 12h. For late check-out, guests should contact the hotel to consult availability. Additional costs might be added. In case it is part of a campaign, late check-out conditions are not ruled by this procedure (upon availability).
Late check-in. Is it possible to do check-in until what time?
There is no check-in limit.
Is the reception opened 24h?
Yes, the reception is open 24h.
Which languages are spoken in the reception?
In the reception we speak Portuguese, English, French, German and Spanish.
What documents are required for check-in?
Valid identification document for all guests (citizen card, passport).
If I am allergic to an ingredient, when and where do I inform you?
You can inform the hotel at the time of booking or on the day of arrival at check-in.